Scam Call Alert!
Our office phone number(s) are being used by callers in money making scams. An example is that the caller is from Amazon trying to collect a balance owed, and our office phone number and practice name shows on the caller ID. When we call you, we will always identify ourselves as callers from your doctor’s office or from “Pearl City Medical”. Please do not refrain from answering our phone calls, as we do have legitimate reasons to contact you.
98-1079 Moanalua Road, Suite 500 & 555
Aiea, HI 96701
Before receiving any lab services, please be sure to confirm that they have your current medical insurance information in their system. If this information is not updated before a lab service is provided, you will be responsible for any and all lab charges not covered by your insurance plan noted in their system.
Lab orders are stored electronically in your electronic health record, and both Diagnostic Laboratory Services (DLS) and Clinical Laboratories of Hawaii (CLH) have access to those orders. A hard copy of your lab orders are needed only if having services done at the DLS lab down the hall from our office.